Learning should be reachable by everyone

1. Our commitment

We want anyone who arrives at the academy — on the website or in a lesson — to be able to use what they find here, regardless of disability, assistive technology, age or device. Accessibility is a practice, not a checkbox, and we approach it that way: continuously reviewing, fixing what we find, and treating feedback as the most useful signal we have.

2. Website accessibility

This website is designed and built with accessibility in mind. In practice, this means:

Structure and navigation

• Every page uses semantic HTML — proper headings, lists, landmarks and links — so screen readers can navigate meaningfully.
• A "Skip to main content" link is the first focusable element on every page.
• Breadcrumbs, navigation and footer are labelled with aria-label attributes so assistive technology distinguishes them.
• Focus order follows a logical reading order, and every interactive element is reachable by keyboard.

Visual design

• Body text meets WCAG AA contrast standards against its background.
• Focus indicators are visible and high-contrast, so keyboard users always know where they are.
• Text scales cleanly up to 200% without loss of content or functionality.
• Content is laid out to reflow on smaller screens and at high zoom levels without horizontal scrolling.

Motion and animation

• All reveal, accordion and menu animations respect the prefers-reduced-motion setting on your device. If you've asked your system to reduce motion, our animations are disabled.
• No content is dependent on animation to be understood.

Forms

• Every form field has an associated, programmatically-linked label.
• Validation errors are announced through a status region, described on the field, and shown visually.
• Fields that fail validation are marked with aria-invalid, and messages are associated with aria-describedby.

3. Accessibility in lessons

Accessibility isn't only about the website — it matters far more inside the lessons themselves. Because every lesson is one-to-one, we can adapt to the learner in ways a group class cannot. In practice this means:

• Pace — lessons move at the learner's speed, with as much repetition as they need.
• Session length — shorter or longer sessions can be arranged for learners who need them, whether due to age, concentration, fatigue or health.
• Format — the teacher can lean more on audio, visual materials, or written follow-ups depending on how the learner takes information in best.
• Additional needs — we welcome learners with dyslexia, ADHD, autism, hearing or visual impairments, and other needs. Tell us in the trial request and we will match a teacher who is a good fit.
• Flexible scheduling — times can be arranged around medical appointments, therapy or fatigue patterns.
• Slower starting points — for adult learners who have had a difficult experience with education before, we can begin with a lighter, confidence-building rhythm.

If you are unsure whether we can support a specific need, please ask before booking a trial. We would rather have an honest conversation than mislead you — and if we are not the right fit, we will say so.

4. Standards we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across this website. That is the recognised international benchmark, and it is also the standard referenced by most accessibility legislation worldwide.

Where we fall short of that target, we try to say so clearly — see section 6.

5. How we test

We test the website in three ways, and repeat the testing when significant changes are made:

• Automated checks — tools that flag common issues such as missing alt text, insufficient contrast or invalid markup.
• Keyboard-only navigation — every page is walked through using only a keyboard, to confirm focus order and visibility.
• Screen reader testing — pages are read through using common screen readers, to check that the structure and content are announced meaningfully.

We do not yet involve end users with disabilities in our testing. We intend to, and treating that as a future goal rather than a current fact is part of being honest about where we are.

6. Known limitations

We aim for full conformance with WCAG 2.2 AA, but we are aware of the following limitations as of the date at the top of this page:

• Some embedded third-party content — where lessons use video conferencing tools or embedded materials, the accessibility of those components is partly determined by the third-party provider, not by us.
• Arabic script rendering — Quranic Arabic with diacritical marks can be read inconsistently by some screen readers. We provide transliteration and audio alongside Arabic text wherever practical.
• PDF materials — some teacher-shared PDFs may not be fully tagged for screen reader use. If you need an accessible version of any material, ask and we will provide one.

If you meet a barrier that isn't listed here, please tell us — see section 8.

7. Help & alternative formats

If any part of this website or our materials is difficult to use, we will help you directly. We can:

• Provide any page's content in a plain-text or large-print format on request.
• Talk you through the trial request process by phone or WhatsApp if the form is not accessible for you.
• Send any shared material (worksheets, reading guides) in an accessible format.
• Adjust lesson format, pacing or materials to suit a specific need.

There is no charge for any of these, and no expectation that you explain your needs beyond what is useful.

8. Feedback & contact

If you meet an accessibility barrier on this website or in a lesson, please tell us. We treat accessibility feedback seriously — it goes to the same people who build and run the academy, not to a queue.

• Email: support@yourquranmentor.com
• General enquiries: support@yourquranmentor.com
• Or use the contact page and note that your message is about accessibility.

We aim to acknowledge accessibility feedback within two working days and to respond with a plan or resolution within ten. Where a fix is not immediate, we will tell you what the workaround is in the meantime.