Contact
Say salaam — we're listening
Questions, clarifications, or a situation that doesn't quite fit any of the pages on this site. Send us a message and a real person will reply — usually within a day.
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WhatsApp
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Response time
Usually within one working day
Looking to book a lesson rather than ask a question? The free trial request is faster — it includes the details a teacher needs to prepare.
Send us a message
Pick a subject so your message reaches the right person faster.
What we can help with
Common reasons people write
If your situation matches any of these, you're in the right place. If it doesn't, write anyway — a real person will read it.
Choosing a course
Not sure whether to start with Qaida, Tajweed or something else? Tell us the learner's situation and we'll recommend a starting point.
Teacher arrangements
Preference for a male or female teacher, or a specific style of teaching — we'll explain what's available before you commit.
Scheduling & time zones
If your window is unusual — early mornings, late nights, particular days — tell us and we'll find out whether we can match it.
Pricing & plans
We're happy to explain how fees work before you book a trial — including how family plans and multi-learner arrangements are handled.
Special situations
Older learners, learners with additional needs, learners who've had a difficult experience elsewhere — tell us and we'll be honest about whether we can help.
Anything else
Feedback, questions about the academy, or a topic you don't see listed — send it through. It reaches a person, not a queue.
What happens next
A real reply, not a template
We don't send automated acknowledgements or drip campaigns. Every message is read by a person, and every reply is written for the message it answers.
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You send the message
Include as much or as little context as you'd like. If you're writing on behalf of someone else, tell us that too.
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We read it and reply
Usually within one working day, by email — or WhatsApp if that's easier and you've shared a number.
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You decide the next step
If your question leads to a lesson, we'll point you to the trial request. If not, we're happy to have just answered it.
Ready to book?
Skip the queue — request a trial
If you already know you want to try a lesson, the trial form collects everything the teacher needs to prepare — no back-and-forth required.